Managed Operations + B2B Growth

A Smarter Way to Run the Work.
A Better Way to Find and Reach New Customers.

ExecutionPoint provides Business Process Outsourcing (BPO) to help businesses run remote-capable work at a lower effective cost—and build B2B growth programs from our own 1M+ North American business database, your existing data, or a combination of both.

Existing Remote Capacity. Configured Around Your Business.

The 30-Second Version

Tell Us the Outcome. We Build the Delivery Model.

Start with the work you need handled, the customers you want to reach, or both.

01
You Define the Need The workload, target customer and desired outcome.
→
02
We Build the Operating Model Team, process, management and—when growth is in scope—the right data.
→
03
We Run It Execute the work, track performance and scale as needed.
Where ExecutionPoint Fits

Your Industry.
Your Work. Handled.

From daily operations to new business.
Explore what that could look like for you.

24/7365 days a year

Business Doesn’t Stop at Closing Time.

Customer service, call handling and help desks.
After hours, weekends, holidays and overflow.

Discuss Your Coverage

Our capabilities extend beyond these industries. Each engagement is tailored to your workflows, service requirements and business objectives.

Tell Us What You Need
Example Engagement

See the Economics in Plain Numbers.

A simple comparison of in-house cost versus managed delivery.

Customer Service — Dallas–Fort Worth

Workload Equivalent to Four Full-Time Customer Service Roles

160 service hours/week
Comparable In-House Team
$22/hr illustrative wage assumption
160 hrs/week × $22
$3,520 per week
$183,040/year in base wages
Before payroll costs, benefits, recruiting, turnover and management time.
VS
ExecutionPoint Managed Service
$12/hr effective equivalent
160 hrs/week × $12
$1,920 per week
$99,840/year in illustrative service cost
Equivalent managed workload—not four employees hired at $12/hour.
Illustrative Direct-Cost Difference $83,200/year $1,600/week lower before employer overhead in this example.
Included Beyond the Lower Cost
Team Management Client-Specific Training Quality Checks and Reporting Flexible Capacity Reduced Recruiting and Replacement Burden No Client Payroll or Benefits Administration for the Outsourced Team Documented Workflows and Accountability 1M+ B2B Database When Growth Is in Scope
≠
$12/hour is an effective service-cost equivalent—not an employee wage. Clients buy managed operating capacity. The hourly equivalent simply makes comparison with an in-house team simpler.
Illustrative scenario, not a rate quote. The effective equivalent may be lower or higher depending on the function, skill, coverage, systems and management required.
1M+
North American Business Accounts
The B2B Data Advantage

More Than Names. Better Context Before the First Call.

Tell us what a good customer looks like. We can build the target market from our own database, expand and strengthen your existing data, or combine both.

Know Who to Call Purchasing decision-makers tied to the business account.
Know Whether They Fit Geography, industry, company profile and service-area relevance.
Know More Before Outreach Available current and historical service-spend information adds commercial context.
Put the Data to Work Our team can contact, qualify, book and follow up—not simply hand you a list.
A Generic Contact List Often starts with names and broad filters, leaving your team to research fit, buyers and context before meaningful outreach begins.
VS
ExecutionPoint's Starting Point Target accounts + purchasing contacts + business context + a team ready to work the market.
Quality does not mean pre-qualified demand. The database gives the team a stronger starting pool; actual interest is still qualified against your offer through real outreach.
Two Core Service Lines

What We Can Take Responsibility For.

01
Managed Operations

Keep Your Operations Moving.

We can support your team, take over a defined workflow, or manage a broader remote-capable function.

Customer & Front Office
Customer Service and Help Desk Voice, Email, Chat and Ticket Support Inbound Lead Response and Scheduling Technical and Product Support Onboarding, Retention and Renewals
Back Office & Processing
CRM, Records and Administration Orders, Cases and Applications Data Entry, Cleanup and Research Billing and Payment Follow-Up Hiring Support, Projects and Backlogs
02
B2B Growth Operations

Find and Qualify Your Next Customers.

Build the market from our 1M+ database, expand your existing data, or combine both—then let us work it.

Build & Prioritize the Market
Target-Customer Definition Account and Decision-Maker Identification Geographic and Industry Segmentation Service-Area Targeting Client-List Expansion and Data Enrichment
Work the Market
Outbound Prospecting Lead Qualification Appointment Setting Inbound Lead Response CRM Updates, Nurturing and Follow-Up
How the Two Sides Can Connect

Stop at a Sales-Ready Opportunity—Or Keep Going.

Your sales team can take over once the next step is booked, or ExecutionPoint can continue.

TargetSelect relevant businesses
ReachContact the buyer
QualifyConfirm fit and interest
BookSchedule the next step
OnboardActivate the customer
SupportHandle service and admin
RetainRenew and reactivate
Engagement Models

Choose How We Work Together.

01 — Managed Function

We Own Day-to-Day Delivery.

For an ongoing process you want us to own.

IncludesTeam configuration, workflow execution, management, quality checks, reporting and escalation.
02 — Dedicated Capacity

A Dedicated Team Aligned to Your Workflow.

For consistent capacity with closer client direction.

IncludesDedicated remote capacity, client-specific training and agreed management support.
03 — Project / Backlog

A Team for a Clearly Defined Project.

For campaigns, migrations, cleanup and temporary workload.

IncludesCapacity, work allocation, progress tracking and delivery against agreed criteria.
How We Run the Work

Lower Cost Should Not Mean Less Control.

Clear ownership, quality checks and visibility.

Management & Quality

Defined Process. Defined Ownership.

Documented workflows, training, quality criteria and escalation rules.

Workflow Ownership Quality Reviews Operating Reviews
Systems, Access & Reporting

Work Inside the Tools You Already Use.

Teams can work inside approved CRM, help-desk, telephony, scheduling and knowledge systems.

Client-Approved Permissions Function-Specific KPIs Reporting and Capacity Reviews
Delivery Model

Scope. Configure. Activate. Operate. Scale.

We configure the team around your workflow, systems and requirements.

1

Scope

Define the work, volume, systems and desired outcome.

2

Configure

Align capacity, roles, procedures, permissions and reporting.

3

Activate

Complete training, provision approved access and validate readiness.

4

Operate

Run the workflow with agreed reporting and escalation.

5

Scale

Adjust capacity and coverage as volume changes.

Practical Questions

Answers Before You Get Started.

Straight answers to the questions that usually come up before an engagement begins.

Is the $12/Hour Example Your Actual Rate?

No. The $12 figure is an illustrative effective service-cost equivalent, not a published rate or starting price. Actual pricing can be materially lower or higher depending on the work, skill level, coverage, volume, systems and management required.

For suitable sales and growth programs, ExecutionPoint can also consider performance-based or hybrid pricing that combines a lower fixed service cost with compensation tied to agreed results.

How Is ExecutionPoint Different From Hiring a Virtual Assistant or Using a Staffing Agency?

A staffing or virtual-assistant model generally gives you people to manage. ExecutionPoint manages the workflow and delivery, reducing the day-to-day management required from your team.

We can configure the team, implement the workflow and training, manage day-to-day delivery, monitor quality, report performance and adjust capacity as requirements change. The client buys accountability for the work—not simply access to an individual worker.

Do I Need to Know Exactly How Many People I Need?

No. Start with the workload, service hours, business problem or outcome you need. We can help determine the appropriate capacity and engagement model from there.

Can You Take Over Work My Employees Are Doing Today?

Yes. ExecutionPoint can take over an entire remote-capable workflow, handle part of it, add capacity alongside your existing employees or provide overflow support.

The goal does not have to be replacing your team—it can simply be moving the right work to a more efficient operating model.

Who Manages the ExecutionPoint Team?

That depends on the engagement. In a Managed Function, ExecutionPoint can manage day-to-day delivery, quality, reporting and team performance.

With Dedicated Capacity, your company can retain closer control over priorities while ExecutionPoint provides the team and agreed management support.

How Much Work Do I Have to Move Over at Once?

As little or as much as makes sense. You can start with a single workflow, project, backlog or defined area of responsibility and expand once the model is working for your business.

Can You Work With the Prospect Data We Already Have?

Yes. We can work entirely from your existing prospect data, use our 1M+ North American B2B database to expand and enrich it, build a target market from our database, or combine both into one program.

If you already know part of your market, we do not need to throw that work away—we can build on it.

How Quickly Can You Launch?

Often very quickly. ExecutionPoint has existing remote capacity and resources available for deployment, so we do not have to begin every engagement by recruiting a team from scratch.

Launch timing depends on the size and complexity of the function, required training, systems access and client approvals, but straightforward engagements can move from scope to activation quickly.

Can You Provide 24/7 Coverage Across Multiple Time Zones?

Yes. ExecutionPoint can support operations 24 hours a day, 365 days a year, including evenings, weekends, holidays and multiple time zones. Coverage is configured around the needs of the engagement.

What Do You Need From Us to Get Started?

Usually we need to understand the work or growth objective, expected volume, service hours, systems involved, business rules and desired outcome. If growth is involved, we also define the target customer and qualification criteria.

From there, ExecutionPoint can recommend the team structure, workflow, pricing model and launch plan.

Start With the Problem

Tell Us the Work You Want Handled—Or the Customers You Want to Reach.

We will map the team and delivery model around it.

What Helps Us Scope an Engagement Workload, systems, service hours, target market and desired launch timing. Email ExecutionPoint BPO