A Smarter Way to Run the Work.
A Better Way to Find and Reach New Customers.
ExecutionPoint provides Business Process Outsourcing (BPO) to help businesses run remote-capable work at a lower effective cost—and build B2B growth programs from our own 1M+ North American business database, your existing data, or a combination of both.
Existing Remote Capacity. Configured Around Your Business.
Tell Us the Outcome. We Build the Delivery Model.
Start with the work you need handled, the customers you want to reach, or both.
Your Industry.
Your Work. Handled.
From daily operations to new business.
Explore what that could look like for you.
Industries We Can Support
How We Can Help
Business Doesn’t Stop at Closing Time.
Customer service, call handling and help desks.
After hours, weekends, holidays and overflow.
Our capabilities extend beyond these industries. Each engagement is tailored to your workflows, service requirements and business objectives.
Tell Us What You NeedSee the Economics in Plain Numbers.
A simple comparison of in-house cost versus managed delivery.
Workload Equivalent to Four Full-Time Customer Service Roles
More Than Names. Better Context Before the First Call.
Tell us what a good customer looks like. We can build the target market from our own database, expand and strengthen your existing data, or combine both.
What We Can Take Responsibility For.
Keep Your Operations Moving.
We can support your team, take over a defined workflow, or manage a broader remote-capable function.
Find and Qualify Your Next Customers.
Build the market from our 1M+ database, expand your existing data, or combine both—then let us work it.
Stop at a Sales-Ready Opportunity—Or Keep Going.
Your sales team can take over once the next step is booked, or ExecutionPoint can continue.
Choose How We Work Together.
We Own Day-to-Day Delivery.
For an ongoing process you want us to own.
A Dedicated Team Aligned to Your Workflow.
For consistent capacity with closer client direction.
A Team for a Clearly Defined Project.
For campaigns, migrations, cleanup and temporary workload.
Lower Cost Should Not Mean Less Control.
Clear ownership, quality checks and visibility.
Defined Process. Defined Ownership.
Documented workflows, training, quality criteria and escalation rules.
Work Inside the Tools You Already Use.
Teams can work inside approved CRM, help-desk, telephony, scheduling and knowledge systems.
Scope. Configure. Activate. Operate. Scale.
We configure the team around your workflow, systems and requirements.
Scope
Define the work, volume, systems and desired outcome.
Configure
Align capacity, roles, procedures, permissions and reporting.
Activate
Complete training, provision approved access and validate readiness.
Operate
Run the workflow with agreed reporting and escalation.
Scale
Adjust capacity and coverage as volume changes.
Answers Before You Get Started.
Straight answers to the questions that usually come up before an engagement begins.
Is the $12/Hour Example Your Actual Rate?
No. The $12 figure is an illustrative effective service-cost equivalent, not a published rate or starting price. Actual pricing can be materially lower or higher depending on the work, skill level, coverage, volume, systems and management required.
For suitable sales and growth programs, ExecutionPoint can also consider performance-based or hybrid pricing that combines a lower fixed service cost with compensation tied to agreed results.
How Is ExecutionPoint Different From Hiring a Virtual Assistant or Using a Staffing Agency?
A staffing or virtual-assistant model generally gives you people to manage. ExecutionPoint manages the workflow and delivery, reducing the day-to-day management required from your team.
We can configure the team, implement the workflow and training, manage day-to-day delivery, monitor quality, report performance and adjust capacity as requirements change. The client buys accountability for the work—not simply access to an individual worker.
Do I Need to Know Exactly How Many People I Need?
No. Start with the workload, service hours, business problem or outcome you need. We can help determine the appropriate capacity and engagement model from there.
Can You Take Over Work My Employees Are Doing Today?
Yes. ExecutionPoint can take over an entire remote-capable workflow, handle part of it, add capacity alongside your existing employees or provide overflow support.
The goal does not have to be replacing your team—it can simply be moving the right work to a more efficient operating model.
Who Manages the ExecutionPoint Team?
That depends on the engagement. In a Managed Function, ExecutionPoint can manage day-to-day delivery, quality, reporting and team performance.
With Dedicated Capacity, your company can retain closer control over priorities while ExecutionPoint provides the team and agreed management support.
How Much Work Do I Have to Move Over at Once?
As little or as much as makes sense. You can start with a single workflow, project, backlog or defined area of responsibility and expand once the model is working for your business.
Can You Work With the Prospect Data We Already Have?
Yes. We can work entirely from your existing prospect data, use our 1M+ North American B2B database to expand and enrich it, build a target market from our database, or combine both into one program.
If you already know part of your market, we do not need to throw that work away—we can build on it.
How Quickly Can You Launch?
Often very quickly. ExecutionPoint has existing remote capacity and resources available for deployment, so we do not have to begin every engagement by recruiting a team from scratch.
Launch timing depends on the size and complexity of the function, required training, systems access and client approvals, but straightforward engagements can move from scope to activation quickly.
Can You Provide 24/7 Coverage Across Multiple Time Zones?
Yes. ExecutionPoint can support operations 24 hours a day, 365 days a year, including evenings, weekends, holidays and multiple time zones. Coverage is configured around the needs of the engagement.
What Do You Need From Us to Get Started?
Usually we need to understand the work or growth objective, expected volume, service hours, systems involved, business rules and desired outcome. If growth is involved, we also define the target customer and qualification criteria.
From there, ExecutionPoint can recommend the team structure, workflow, pricing model and launch plan.
Tell Us the Work You Want Handled—Or the Customers You Want to Reach.
We will map the team and delivery model around it.